Billing & Plan FAQ
Common questions about trial, billing, upgrade and cancellation.
Current prices and plan details are available directly in the Shopify App Store on the POSBridge page — plans there are always up to date.
Do I need a credit card for the trial?
No. The 7-day trial starts without a credit card. You can test all Pro plan features for free.
When am I billed?
The first bill occurs after the 7-day trial expires, then monthly via Shopify Billing.
Can I change my plan?
Yes, at any time — directly in the POSBridge app under Settings → Plan. Upgrades are immediately active. Downgrades take effect at the end of the current billing period.
How do I cancel?
Uninstall POSBridge in Shopify Admin → Apps → POSBridge → Uninstall. No minimum term, cancel monthly.
What happens when I reach my plan transaction limit?
New payments via POSBridge are blocked and a warning appears in the dashboard. Upgrade to a higher plan to immediately accept payments again.
What happens to my data after cancellation?
Your data is retained for 30 days after uninstallation. Then automatic deletion in compliance with GDPR.