Process returns as usual in Shopify POS or admin — POSBridge automatically refunds to the card.
Refund via Shopify POS (Return)
Process the return as usual in Shopify POS — the card repayment runs automatically via SumUp.
Manage Refunds (Admin)
Check refund status, retry or cancel failed refunds.
Waiting for Balance — Auto-Retry Explained
What happens when the SumUp balance is not sufficient for a refund.